So, why even bother with Evernote when there are CRM solutions out there specifically designed for this task? For me it's simply the fact that I've pulled together almost every aspect of my business management into Evernote, so why make this a separate tool? I'm already using Evernote and third party tools to capture documents, customer interactions, photos and much more, so it's just a natural extension to not have information residing in more than one place. You may have more information items, and that's fine, but these are my minimum requirement. Attach documents relevant to contact/transaction.Record of emails and phone conversations.

For sellers, information about their property.

For buyers, information about what they want.

Type of contact/prospect buyer, seller, vendor, contractor, title company, appraiser, inspector, etc.

There is of course a certain amount of personal information we must maintain in order to communicate with our customers and clients, as well as to provide top notch customer service, including: But, I just think that the time and effort involved in trying to capture and file away this information is far more oppressive than the value I receive and the impression I make on people with an emailed birthday wish. If you do, I'm not saying that Evernote won't work, because it will.

I don't do birthday greetings, don't need to keep up with children's names and grades in school, nor do I care what kind of car they drive or their favorite restaurants. I don't want to spend a lot of my time in capturing every tidbit of information about my contacts that they're willing to share. I take a minimalist approach to real estate CRM.

Evernote customer service emial